Cancellation and Refund Policy

Last Updated: 27/08/2024

Cancellation Policy

We understand that circumstances may change, and you may need to cancel your order or service. Our cancellation policy is designed to be fair and transparent:

• Before Setup: If you wish to cancel your order or service before the setup process has begun, you are eligible for a full refund of the amount paid. Please contact us as soon as possible to initiate the cancellation.

• After Setup Begins: Once the setup process has started, cancellations are not allowed. We invest time and resources into setting up your service, and as such, no refunds will be issued once the setup is underway.

Refund Policy

At SMM Solver, we are committed to delivering high-quality services. However, we have a strict no-refund policy once the setup process is completed:

• No Refunds After Setup: After the setup of your service is complete, we do not offer refunds. This policy applies to all of our services, including but not limited to lead generation, lead management, business automation, and CRM solutions. We encourage you to review the service details and ask any questions before making a purchase.

Exceptions

• Partial Refunds (Before Setup Completion): If you cancel your order after the setup has begun but before it is completed, and only certain components of the service have been implemented, you may be eligible for a partial refund. The refund amount will be determined based on the work completed and costs incurred up to the point of cancellation.

• Service-Specific Terms: Certain services may have specific cancellation and refund terms outlined in the service agreement. Please refer to your service agreement for any additional details.

How to Request a Cancellation or Refund

To request a cancellation or discuss a potential refund, please contact us at:

Email: [Insert Contact Email]
Phone: [Insert Contact Phone Number]

Please include your order number and details of the service in your request. We will review your request and respond within [Insert Timeframe, e.g., 3-5 business days].

Changes to This Policy

We reserve the right to update or modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page with the “Last Updated” date. Please review this policy periodically to stay informed of any updates.

Contact Us

If you have any questions or concerns about this Cancellation and Refund Policy, please contact us at:

Email: support@smmsolver.com
Phone: +918515052969
Address: Natatala, Paaharpur, Lalgola, Murshidabad, West Bengal, 742148, India